Group A |
SITHIND001 | Use hygienic practices for hospitality service |
SITXFSA001 | Use hygienic practices for food safety |
Group B |
Accommodation Services – Front Office, Housekeeping and Porting |
CPPCLO2001A | Maintain hard floor surfaces |
CPPCLO2004A | Maintain carpeted floors |
CPPCLO2009A | Clean glass surfaces |
CPPCLO2010A | Clean ceiling surfaces and fittings |
CPPCLO2017A | Clean wet areas |
CPPCLO2019A | Sort and remove waste and recyclable materials |
CPPCLO2035A | Maintain cleaning storage areas |
CPPCLO3013A | Clean window coverings |
CPPCLO3016A | Wash furniture and fittings |
SITHACS001 | Clean premises and equipment |
SITHACS002 | Provide housekeeping services to guests |
SITHACS003 | Prepare rooms for guests |
SITHACS004 | Launder linen and guest clothes |
SITHACS005 | Provide porter services |
SITHACS006 | Provide valet services |
SITHACS007 | Conduct night audit |
SITHACS008 | Provide accommodation reception services |
SITTTSL007 | Process reservations |
SITTTSL010 | Use a computerised reservations or operations system |
Client and Customer Service, and Sales |
SIRXSLS001 | Sell to the retail customer |
SIRXPDK001 | Advise on products and services |
SITXCCS002 | Provide visitor information |
SITXCCS004 | Provide lost and found services |
SITXCCS005 | Provide club reception services |
Commercial Cookery and Catering, and Kitchen Operations |
SITHCCC002 | Prepare and present simple dishes |
SITHCCC003 | Prepare and present sandwiches |
SITHCCC004 | Package prepared foodstuffs |
SITHCCC006 | Prepare appetisers and salads |
SITHKOP001 | Clean kitchen premises and equipment |
Computer Operations and ICT Management |
BSBITU202 | Create and use spreadsheets |
BSBITU301 | Create and use databases |
BSBITU306 | Design and produce business documents |
Finance |
BSBFIA301 | Maintain financial records |
SITXFIN001 | Process financial transactions |
Food and Beverage |
SIRRRPK006A | Recommend liquor products |
SITHFAB001 | Clean and tidy bar areas |
SITHFAB002 | Provide responsible service of alcohol |
SITHFAB003 | Operate a bar |
SITHFAB004 | Prepare and serve non-alcoholic beverages |
SITHFAB005 | Prepare and serve espresso coffee |
SITHFAB006 | Provide room service |
SITHFAB007 | Serve food and beverage |
SITHFAB008 | Operate and monitor cellar systems |
SITHFAB009 | Conduct a product tasting for alcoholic beverages |
SITHFAB010 | Prepare and serve cocktails |
SITHFAB011 | Provide advice on beers, spirits and liqueurs |
SITHFAB012 | Provide advice on Australian wines |
SITHFAB013 | Provide advice on imported wines |
SITHFAB014 | Provide table service of food and beverage |
SITHFAB015 | Provide silver service |
SITHFAB016 | Provide advice on food |
SITHFAB017 | Provide advice on food and beverage matching |
SITHFAB018 | Provide gueridon service |
Food Safety |
SITXFSA001 | Use hygienic practices for food safety |
SITXFSA002 | Participate in safe food handling practices |
SITXFSA003 | Transport and store food |
Gaming |
SITHGAM001 | Provide responsible gambling services |
SITHGAM002 | Attend gaming machines |
SITHGAM003 | Operate a TAB outlet |
SITHGAM004 | Conduct Keno games |
SITHGAM005 | Analyse and report on gaming machine data |
SITHGAM006 | Deal Baccarat games |
SITHGAM007 | Conduct Big Wheel games |
SITHGAM008 | Deal Blackjack games |
SITHGAM009 | Deal Poker games |
SITHGAM010 | Deal Pontoon games |
SITHGAM011 | Conduct Rapid Roulette games |
SITHGAM012 | Conduct Roulette games |
SITHGAM013 | Conduct Sic Bo games |
SITHGAM015 | Attend casino gaming machines |
SITHGAM016 | Deal Caribbean Stud games |
SITHGAM017 | Deal Casino War games |
SITHGAM018 | Deal Mississippi Stud games |
SITHGAM019 | Conduct Rapid Baccarat games |
SITHGAM020 | Conduct Rapid Big Wheel games |
SITHGAM021 | Deal Three Card Poker games |
Working in industry |
SITHIND001 | Use hygienic practices for hospitality service |
Group C |
Administration |
TLIE1005 | Carry out basic workplace calculations |
Communication and Teamwork |
BSBCMM201 | Communicate in the workplace |
SITXCOM001 | Source and present information |
SITXCOM004 | Address protocol requirements |
E-Business |
SITXEBS001 | Use social media in a business |
Environmental Sustainability |
BSBSUS201 | Participate in environmentally sustainable work practices |
First Aid |
HLTAID003 | Provide first aid |
Inventory |
SITXINV001 | Receive and store stock |
SITXINV002 | Maintain the quality of perishable items |
SITXINV003 | Purchase goods |
Languages other than English |
SITXLAN001 | Conduct basic oral communication in a language other than English |
SITXLAN002 | Conduct routine oral communication in a language other than English |
Security |
CPPSEC2012A | Monitor and control individual and crowd behaviour |
Work Health and Safety |
SITXWHS002 | Identify hazards, assess and control safety risks |